Frequently Asked Questions
Everything you need to know about shopping with Petite Maison Kids
How do I determine the correct size for my child?
Since children's growth varies, we provide a detailed size guide on each product page. Most of our collections follow European sizing standards. If you are between sizes, we generally recommend sizing up for comfort and longevity.
What is your shipping policy for domestic and international orders?
We offer standard and expedited shipping worldwide. Domestic orders within the US typically arrive in 3-7 business days. International shipping times vary by destination, and any applicable customs duties are the responsibility of the customer.
What is your return and exchange policy?
We accept returns of unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain items, such as hair accessories and final sale pieces, are non-returnable for hygiene and clearance reasons.
How should I care for my Petite Maison Kids garments?
To preserve the quality of our luxury fabrics and intricate lace, we recommend hand washing or using a delicate machine cycle in cold water. Always lay flat to dry and avoid bleach to maintain the integrity of the textiles.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay for your convenience.
Are your products ethically manufactured?
Yes, we take pride in our production standards. We work closely with boutique manufacturers who ensure fair wages and safe working conditions, focusing on high-quality craftsmanship rather than fast-fashion mass production.